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• Letter to complain about misdescribed goods bought from a private seller

  Letter to complain about misdescribed goods bought from a private seller This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter template to complain to a private seller about goods that don't match how they were...

• Letter to complain about faulty goods bought from a company before 1 October 2015

  Letter to complain about faulty goods bought from a company before 1 October 2015 This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important This letter applies to goods bought before 1 October 2015. If you bought the...

• Letter to complain about the poor standard of a service

  Letter to complain about the poor standard of a service This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might want to use it to complain about things like: problems with car repairs poor service in a...

• Letter to switch energy supplier if you have a prepayment meter

  Letter to switch energy supplier if you have a prepayment meter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can use this template letter if you've tried to move to another gas or electricity supplier but...

• Letter to complain about a holiday

  Letter to complain about a holiday This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to complain if your package holiday didn't meet the brochure description, or was spoilt by problems like building work or...

• Letter to confirm the DWP has given you more time to send your PIP claim form

  Letter to confirm the DWP has given you more time to send your PIP claim form This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this template letter to confirm the Department for Work and Pensions (DWP)...

• Letter to warn trader about court action for faulty goods

  Letter to warn trader about court action for faulty goods This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter template to warn a trader that you're thinking of taking court action to sort out a...

• Letter to complain to a trader about poor quality work agreed before 1 October 2015

  Letter to complain to a trader about poor quality work agreed before 1 October 2015 This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important This letter applies to work that you gave the go-ahead for before 1...

• Request to write off a joint debt - letter

  Request to write off a joint debt - letter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you are unable to pay your debts, you should contact your creditor to let them know and see if...

• Letter to complain about a delay to a service

  Letter to complain about a delay to a service This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important Further help This letter applies to a service that you gave the go-ahead for on or after 1 October...