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Letter to complain about the poor standard of a service
Letter to complain about the poor standard of a service This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might want to use it to complain about things like: problems with car repairs poor service in a...
Maternity pay - how much you can get
How much maternity pay you get, and how long it lasts, depends on what type of maternity pay you’re entitled to: for statutory maternity pay, read the rest of this page for details for contractual maternity pay, look in your contract or ask your employer - it will never be...
Get compensation if you have a power cut
Get compensation if you have a power cut This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get compensation if your electricity or gas supply goes off. Your gas or electricity network operator...
Buying event tickets safely online
Buying event tickets safely online This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you can, it’s always best to buy a ticket to an event from the event’s official seller or from the venue. That way...
Applying for family visas or indefinite leave
Applying for family visas or indefinite leave This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You or your family member will need to apply online if they want to get a family visa - or to extend...
Staying in the UK as the parent of a child who lives here
Staying in the UK as the parent of a child who lives here This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have a child aged under 18 who lives in the UK, you might be...
Octopus Energy customer service
Octopus Energy customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page Octopus Energy score for October to December 2023 Customer services contact details for Octopus Energy You can use our customer service ratings to help you decide which...
Check how much Universal Credit you'll get
Check how much Universal Credit you'll get This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales It's hard to work out your exact Universal Credit amount, but you can get a general idea by following the steps on...
Getting a visa for your adult family member to join you in the UK
Getting a visa for your adult family member to join you in the UK This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Bringing family members from Ukraine to the UK There are special rules for family members...
Check if you're working more than the 48-hour limit
You might need to calculate how many hours you're working if: you think you're working more than 48 hours a week your employer wants you to work more than 48 hours a week your employer has asked you to opt out of the 'Working Time Regulations' If you're working less...