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Buying a more energy efficient appliance
used for every 100 cycles. This is shown inside a circular arrow. 100 cycles is about the same as 2 washes a week over a year. On TVs and computer monitors, energy labels show how much energy is used
Your small business's energy supply
Your small business's energy supply Dealing with your small business energy bills Switching your small business to a new energy supplier Dealing with your energy supply when you move business premises
Co-operative Energy customer service
Co-operative Energy customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page Co-operative Energy score for October to December 2023
Check if your previous energy supplier owes you money
also complain to the energy ombudsman, a free and independent organisation that may be able to help. If the ombudsman takes up your case you’ll get their decision within 6 to 8 weeks. If they decide
After you've been dismissed
have a big emotional impact, so it’s also important to get support from family and friends, or even from your GP. Check that you have all the money you’re entitled to When you get your final pay, check
Switching energy supplier or tariff if you’re renting
Switching energy supplier or tariff if you’re renting This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you rent your
Letter to complain about energy mis-selling
Letter to complain about energy mis-selling This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're having problems
Your energy supplier has gone bust
from your new supplier within 2 weeks, contact them. If you’re a Bulb customer Bulb has been taken over by Octopus Energy. You don’t need to do anything. Your account will be moved to Octopus Energy
Dealing with your small business energy bills
of deadlock’ within 8 weeks. This explains how they’ll deal with your complaint. Complaining to the energy ombudsman You can complain to the energy ombudsman after complaining to your supplier if you
Contacting your energy supplier about a problem
Contacting your energy supplier about a problem This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re having