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Using storage heaters efficiently
Using storage heaters efficiently This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Storage heaters are a type of electric heater. They’re also called night storage heaters. Storage heaters are designed to work with energy tariffs like Economy...
Check how council tax works and if you have to pay
Council tax is a system of local taxation collected by local councils - it's a tax on domestic property. Some property is exempt from council tax. Some people don't have to pay council tax and some people get a discount. Valuation bands All homes are given a council tax valuation...
Switching from pre-settled to settled status
Switching from pre-settled to settled status This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have pre-settled status under the EU Settlement Scheme, it lasts for 5 years. At the end of the 5 years, it...
Letter to complain about a delay to a service
Letter to complain about a delay to a service This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important Further help This letter applies to a service that you gave the go-ahead for on or after 1 October...
Preparing a schedule of loss for an unfair dismissal claim
Before you make a claim to an employment tribunal, it's important to work out what you think your claim is worth. You can also use this figure to negotiate with your employer to avoid making a claim to a tribunal. Make sure you include all the claims you might have...
How much PIP you can get and for how long
How much PIP you can get and for how long This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The Department for Work and Pensions (DWP) makes the decision about how much PIP you get and for how...
Check if you can get 'new style' JSA
Check if you can get 'new style' JSA This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get 'new style' Jobseeker’s Allowance (JSA) for up to 6 months while you look for a...
Applying for Council Tax Reduction
You’ll have to apply to your local council to get Council Tax Reduction (CTR) or Second Adult Rebate. Before you apply you need to check if you’re eligible for CTR or the Second Adult Rebate. There are 2 sets of CTR rules. You should check which rules apply - it affects...
Decide if prepayment is right for you
Decide if prepayment is right for you This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Prepayment, sometimes called pay as you go, lets you pay for your energy in small amounts. If you have a smart meter,...
If you haven’t received an accurate energy bill in a while
If you haven’t received an accurate energy bill in a while This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your energy supplier might charge you for energy you’ve used in the past. This is known as ‘back...