Search
64 results found for chat
Solve an ongoing consumer problem with a business seller
helpline if you need more help - a trained adviser can give you advice over the phone, online chat or by email. As a charity, we rely on your support to help millions of people solve their problems each
Getting a smart meter installed
a day. Get help Contact the Citizens Advice consumer helpline if you need more help - a trained adviser can give you advice over the phone, online chat or by email. Smart Energy GB has more information
Moving home – dealing with your energy supply
can give you advice over the phone, online chat or by email. You can also read our guidance on saving money on your energy bills. If you’re struggling with living costs If you’re struggling with money
You can't afford to top up your prepayment meter
to get help from a food bank. Contact the Citizens Advice consumer helpline if you need more help - a trained adviser can give you advice over the phone, online chat or by email. If you’re finding things
Deciding what to do when you separate
your home without speaking to someone first. If you’re a woman affected by domestic abuse, you can call Refuge on 0808 200 0247 or use the Women's Aid online chat at any time. If you're a man affected
If you think you’ve been charged too much for your energy
and electricity to keep your bills down. Contact the Citizens Advice consumer helpline if you need more help - a trained adviser can give you advice over the phone, online chat or by email. If you’re
Check if you can get sick pay
. It’s usually better if you have an informal chat with your employer first. If this doesn’t resolve your issue, you can check how to deal with a grievance at work. If your employer has disciplined you
Your energy supplier has gone bust
. Get more help Contact the Citizens Advice consumer helpline if you need more help - a trained adviser can give you advice over the phone, online chat or by email. You can also contact the consumer
Deciding what to do about discrimination at work
dismissal is unfair. Making an informal or formal complaint to your employer It’s usually better to make an informal complaint first - this is when you chat to your manager or a member of the HR team
Switch energy supplier or tariff
chat or by email. If you’re struggling to pay your energy bills or top up your prepayment meter you might be able to get extra help. Check if you can get grants and benefits to help pay your energy