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Buying a more energy efficient appliance
are needed before they buy them what the repair person can do to your appliance before you commit to spending your money You shouldn’t book a trader if they can’t give you all of this information
Maternity pay - what you're entitled
get statutory maternity pay if you're a sole trader, but you might be able to claim Maternity Allowance instead. You might be able to get statutory maternity pay if you're self-employed with your own
Deciding whether to make a small claim
dealing with a sole trader or a partnership, you can check if they’re bankrupt on GOV.UK. Making a claim If you want to go ahead with your small claim, find out how to start your claim. Help us
Before you get building work done
they’ve done contact details for the people they did the work for - it’s best to get in touch because written references aren’t always genuine Read more on how to find a trustworthy trader. If your
Making
). Traders in this scheme display the TSI approved code logo. When you see the logo, it means that the trader has agreed to provide good standards of service including clear information before a contract
The costs and charges of credit cards
you may take out with your credit card. Charges by sellers From 13 January 2018, you can’t be charged extra for using a credit or debit card. If you’re charged more, you should complain to the trader
If you were misled or pressured into buying something you didn’t want
the trader from acting unfairly in the future. This could stop them from taking advantage of other people. Further help Contact the Citizens Advice consumer helpline on 0808 223 1133 if you need more help
Using storage heaters efficiently
landlord. Get help with repairs if you live in social housing. If you own your home and need to find someone to repair your storage heater, make sure you find a trader you can trust. Replacing storage
Check how much redundancy pay you can get
, and they're registered as a ‘sole trader’ or ‘partnership’ under their personal name. You can search the bankruptcy and insolvency registers on GOV.UK - these let you search for a person by name, as well
Letter to complain to a phone company about cashback
Letter to complain to a phone company about cashback This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter