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• Check if you can pay less council tax

  You might be able to pay less council tax or not pay it at all depending on your circumstances.  You might be able to get: discounts - for example, for a single person or an empty property Council Tax Reduction (CTR) if you have low income a different reduction if...

• Getting paid less than minimum wage or living wage

  National Living Wage is the highest band of the National Minimum Wage which you should get if you're 21 or over. Most people who work are entitled to get paid at least the National Minimum Wage. This includes casual workers, people on zero hours contracts and agency workers. There is...

• If you're owed child maintenance

  If you're owed child maintenance This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your child’s other parent isn’t paying you child maintenance or is only paying some of it, there are steps you can take. What...

• Complaining about bailiffs

  Complaining about bailiffs This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can complain about bailiffs (also called ‘enforcement agents’) if they treat you badly or don’t follow the rules. Complaining can give you more time, get...

• How income, debts and belongings are assessed for a debt relief order

  How income, debts and belongings are assessed for a debt relief order This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales One of the things your adviser will do as part of the debt relief order (DRO) application...

• Problems with work if you have a Health and Care Worker visa

  Problems with work if you have a Health and Care Worker visa This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You have the same rights at work as any other worker. However, if you have a Health...

• Claim compensation if your flight's delayed or cancelled

  Claim compensation if your flight's delayed or cancelled This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get compensation if your flight was: leaving from the UK – it doesn’t matter which airline...

• Check if your business is a microbusiness

  Check if your business is a microbusiness This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your small business meets certain criteria you might be classed as a ‘microbusiness’.  Your business is classed as a microbusiness if...

• Check if you can get 'new style' JSA

  Check if you can get 'new style' JSA This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get 'new style' Jobseeker’s Allowance (JSA) for up to 6 months while you look for a...

• Pawnbrokers

  Pawnbrokers This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A pawnbroker is someone who lends money according to the value of goods left with them (pledged). When you leave your goods with the pawnbroker they must give...