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• Cancelling building or decorating work

  When you can cancel building or decorating work, how to cancel, when you're entitled to your money back, how to negotiate with the trader or company.

  • In:
  • Consumer

• Before you get building work done

  Steps to help you avoid building disputes and problems with home improvements, renovations and repairs

  • In:
  • Consumer

• Problem with building work, decorating or home improvements

  What to do if you're not happy with building or home improvement work, what your rights are, what to say to the trader, how to take further action, where to get more help.

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  • Consumer

• Buildings insurance

  What buildings insurance usually covers, how to choose a policy and how to make a claim.

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  • Consumer
  • Insurance
  • Types of insurance

• How the minimum income floor works if you're self-employed

  Find out how Universal Credit payments work if you're self-employed.

  • In:
  • Benefits
  • Universal Credit

• Letter to end contract due to poor work and 'lost faith'

  Use this letter if you want to cancel a contract with a trader due to poor work and 'lost faith'.

  • In:
  • Consumer
  • Consumer template letters

• Letter to complain to a trader about poor quality work agreed before 1 October 2015

  Letter to ask a contractor to fix a problem with building work, decorating or home improvements - if you gave the go-ahead before 1 October 2015.

  • In:
  • Consumer
  • Consumer template letters
  • Letter to complain to a trader about poor quality work

• Letter to complain to a trader about poor quality work

  Letter to ask a contractor to fix a problem with building work, decorating or home improvements.

  • In:
  • Consumer
  • Consumer template letters

• Complaints about banks and building societies

  How to make a complaint about your bank or building society, the standard of service you should expect, what to do if you feel you have been discriminated against and organizations to contact if you are not satisfied with the way your complaint has been dealt with.

  • In:
  • Debt and money
  • Banking

• Planning permission

  Applying for planning permission on Planning Portal, the government's online service for planning, and help with planning from Planning Aid.

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  • Housing
  • Moving and improving your home