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Cancelling building or decorating work
When you can cancel building or decorating work, how to cancel, when you're entitled to your money back, how to negotiate with the trader or company.
- In:
- Consumer
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Before you get building work done
Steps to help you avoid building disputes and problems with home improvements, renovations and repairs
- In:
- Consumer
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Problem with building work, decorating or home improvements
What to do if you're not happy with building or home improvement work, what your rights are, what to say to the trader, how to take further action, where to get more help.
- In:
- Consumer
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Buildings insurance
What buildings insurance usually covers, how to choose a policy and how to make a claim.
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How the minimum income floor works if you're self-employed
Find out how Universal Credit payments work if you're self-employed.
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Letter to end contract due to poor work and 'lost faith'
Use this letter if you want to cancel a contract with a trader due to poor work and 'lost faith'.
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Letter to complain to a trader about poor quality work agreed before 1 October 2015
Letter to ask a contractor to fix a problem with building work, decorating or home improvements - if you gave the go-ahead before 1 October 2015.
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Letter to complain to a trader about poor quality work
Letter to ask a contractor to fix a problem with building work, decorating or home improvements.
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Complaints about banks and building societies
How to make a complaint about your bank or building society, the standard of service you should expect, what to do if you feel you have been discriminated against and organizations to contact if you are not satisfied with the way your complaint has been dealt with.
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Claim compensation if an item or product causes damage
How to claim compensation if something you’ve bought or a service you’ve paid for causes you a problem and the trader is at fault.
- In:
- Consumer