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• Selling your property to help pay off your mortgage debts

  Check what to think about before selling your property and what to do if you won’t make enough money to pay back your debts

• Problems with Housing Benefit

  Information about problems with housing benefits. Get help if your benefit is stopped or reduced, challenging a decision and paying back an overpayment

• Appealing against a benefit decision

  Appealing to an independent tribunal if you disagree with a mandatory reconsideration decision made by the DWP or HMRC

• Cancelling a package holiday

  Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up

• Getting repairs done if you're renting privately

  Check what repairs you and your landlord are responsible for, find out how to tell your landlord about repairs and know how to take action if your landlord won’t do them

• Complaining about your letting agent

  Find out how to complain about your letting agent if you’re unhappy with their service and know when you can take court action

• Check if you can get Housing Benefit

  Check if you can claim Housing Benefit to help pay your rent - and find out if you’re entitled to the maximum amount of Housing Benefit

• Complaining about housing discrimination

  Complain about discrimination you've faced from a landlord, letting agent or someone else who’s involved in your housing

• Stop your eviction from going to court

  Check if the council or housing association is treating you fairly. Check if you can do anything to stop them taking you to court.

• Check what tips and service charges you're entitled to

  From 1 October 2024, employers must pass on all tips to their workers. Check what the new Tipping Act means for you