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• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• Deciding what to do about discrimination at work

  Find out what your options are for dealing with discrimination and how to make the best choice for your situation

• Problems with delivery

  Template letters for consumers if you have problems with delivery. Use our template letters to write if you're having a problem with a delivery service

• How bailiffs should treat you

  Information about how bailiffs should treat you. If you feel you have been mistreated, you can find out more about complaining about bailiffs.

• Local council support for children and families

  Local council support for children and families. Find out about getting help from the council, if your child is taken into care by them and how to complain.

• Consumer

  Get advice on your consumer rights, including complaints and trading standards

• Death and wills

  Overview and content list for death and wills. Get help and advice on topics relating to death and wills from Citizens Advice

• Complaints about debt management plans

  Overview and content list for complaints about debt management plans. Read our advice about complaining about debt management plans.