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• Payment protection insurance

  Get help with payment protection insurance issues. Check if you can complain about PPI, how to complain about it and how you can take your complaint further.

• How bailiffs should treat you

  How bailiffs should treat you How bailiffs should treat you if you're vulnerable Complaining about bailiffs Writing a complaint letter about bailiffs Check what fees bailiffs can charge

• If your child is living in the UK illegally

  How to get your child a legal immigration status, such as British citizenship or ‘discretionary leave to remain’, if they are under 18 and living in the UK illegally

• Banking

  Overview and content list for banking. Read our advice on getting a bank account, complaining about banks, stopping a payment and more

• Rules debt management plan providers must follow

  Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow

• Letter to complain about energy mis-selling

  Use this template letter to complain if you've been pressured into signing an energy contract when you didn't want

• Problems with work if you have a Health and Care Worker visa

  Get help if you're having problems with work while you have a Health and Care Worker visa. You have the same rights as any other worker

• Getting financial advice

  Information on choosing a qualified financial adviser, how much advice will cost, a checklist of things to think about before seeing an adviser and how to make a complaint.

• Ovo Energy customer service

  Customer service contact details and scores for Ovo Energy. Find out how well Ovo Energy customer service performs and how to contact them

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission