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• Check your personal alarm will work after the landline switch off

  Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch

• Employment and Support Allowance (ESA)

  Check if you can claim Employment and Support Allowance and how to deal with problems.

• Help with filling in the DLA form for your child

  Filling in the DLA form can be difficult for a parent - read our advice on how to fill in the DLA claim form.

• The council says you've had a Housing Benefit overpayment

  Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment

• Check if you can get DLA for your child

  DLA isn’t just for children with physical disabilities - it’s also for behavioural and mental health conditions as well as learning disabilities and developmental delay

• If you think your ESA decision is wrong - mandatory reconsideration

  How to challenge a decision about your ESA, what is mandatory reconsideration, what to put in your letter, what to do if you miss the deadline, how to appeal

• Get help from the Witness Service

  Get help from the Witness Service if you’ve witnessed or been a victim of a crime. Find out what help you can get and how to get in touch

• Challenging a working or child tax credits decision - mandatory reconsideration

  How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes

• Check if a change affects your JSA

  What to do if you have a change of circumstances while getting JSA. How to report changes to your work, income, family, health or immigration status