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• Student housing - rights and responsibilities in halls

  Explains the rights and responsibilities of students living in university halls of residence. Covers standards of repairs and safety they can expect, reporting repairs, paying rent, harassment, notice and eviction

• Apply for SMI

  How to apply for support for mortgage interest (SMI) if you get benefits

• If you used to get tax credits

  Check what you can do now tax credits have ended - for example, claiming other benefits, challenging a decision and making sure your final payment is correct

• Backdated water bills

  What is likely to happen if water companies pursue households for the payment of water bills if they have not been paid in the past for whatever reason and what you can do about

• If a problem with National Insurance is affecting your benefits

  What to do if you can’t find your National Insurance number or if you think your National Insurance record is wrong and it’s affecting the benefits you can claim

• Check how much Universal Credit you'll get

  Work out how much Universal Credit you’ll get each month, including which elements you’re entitled to and how your income and savings affect your payment.

• Check what benefits you can get

  Get a quick idea of the benefits you can claim, including disability benefits and links to benefit calculators

• Check if a change affects your SMI

  Find out if a change you report about your benefits also affects your support for mortgage interest (SMI

• Appealing a JSA decision at a tribunal

  How to appeal against a JSA decision by appealing to an independent tribunal. Check what your options are if your mandatory reconsideration has been refused

• Personal loans

  Information about secured and unsecured personal loans, how they work and how to compare different loan products