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  • Changing to a water meter

    Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property

  • Bills and payments

    Information about problems with your energy bills. Check if you're responsible for paying, if you haven't had an accurate bill and if the price increased

  • Check if you’re responsible for paying an energy bill

    Find out if you’re responsible for paying an energy bill. You usually have to pay for any gas or electricity you’ve used even if you haven’t signed a contract

  • If an organisation failed to make reasonable adjustments

    If you didn't get the adjustments you need, check if you've experienced a type of discrimination called ‘failure to make reasonable adjustments

  • Check how bankruptcy affects your home

    You might not have to move home if you go bankrupt. It depends on things like whether you rent or own your home, and who you live with. Find out more

  • Eviction

    Check what you can do if your landlord is trying to evict you. Check the process your landlord has to follow.

  • Deciding whether to make a small claim

    Find out what you should consider before starting a small claim and when you can make one

  • Getting a lodger

    What to think about before taking in a lodger and becoming a resident landlord.