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1,272 results found for consumer advice
If you’re not happy with Royal Mail’s decision about compensation
Check how to challenge Royal Mail’s decision about compensation for damaged, lost or delayed post
Your debt management plan provider has closed
What you should do next if your debt management company closes down. Debt management providers sometimes go bust or have their licence taken away
Misled by a debt management plan provider
How to complain about a debt management plan provider if they have misled you in their marketing, advertising or promotion, or made other misleading claims
Getting a refund on an event ticket
Find out when you what you can get when you ask for a refund on a ticket, if you can resell it and what to do if you don't get a refund
Paying for sewerage
What you are paying for when you pay public sewerage charges including water drainage, surface water drainage, highway drainage and land drainage
Check if you can get your money back after a scam
Find out when you're likely to get a refund following a scam, and how to claim
Check if you can pay less on your water bills
Get help if you’re having trouble paying your water bills. Find out how to save money on your bills and if it's worth getting a water meter installed
Your payment card was used without your permission – distance sales
What you can do if your payment card has been used for a distance sale purchase by internet, mail order, TV, phone or fax without your permission
Information your debt management plan provider must give you
Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan
Paying for water without a meter
How you are charged for your water if you don’t have a water meter and what to do if you have a query about your charge