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Student housing - standards in halls
Explains the codes of standards that universities must follow, when providing halls of residence for students. Covers repairs and maintenance, fire, electrical and gas safety, security, managing tenancy/licence agreements and how to make a complaint
Credit rating - impact of debt relief order
Explains that a debt relief order must be noted in your credit reference file and how it affects your credit rating, making it hard to get credit in future
Discrimination because of sexual orientation
Taking action about discrimination on the grounds of sexual orientation, explaining when it is unlawful or not unlawful and organisations which can help
If you want your lodger to move out
Landlords of lodgers have responsibilities. Check what you should be doing when you have a problem or are looking to end your agreement.
Check if your previous energy supplier owes you money
How to check if your previous energy supplier owes you money, how to claim owed money back, what to do if your supplier won't pay you what they owe you
Your energy supply
Get advice if you're having problems with your gas or electricity supply
Getting a visa for your adult family member to join you in the UK
Check who can apply for a visa as an adult dependant, including the rules about your income
Switch energy supplier or tariff
Check how to switch your energy supplier or tariff to try and save money on your gas or electricity bill. Check your new tariff will work with your current meter