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• Preparing your paperwork - administration order

  Explains the paperwork relating to your debts and evidence of your financial circumstances that you need to gather, before applying to court for an administration order

• Paying your water bills if you're renting

  Payment issues and problems you may have as a tenant with your water bill and what you can do

• What happens after the trial if you're a witness

  What to do after you've given evidence in court including information about finding out the result of the trial

• Letter to complain about a phone, TV or internet bill

  Letter to complain to the supplier about a problem with a bill for your phone, TV or internet service

• Complaining about a funeral

  What you can do if you're not happy with the service you've received from a funeral director

• Letter to complain to a trader about poor quality work

  Letter to ask a contractor to fix a problem with building work, decorating or home improvements

• Letter to complain about energy back-billing

  Use this template letter to complain if your energy supplier is trying to bill you for energy you shouldn't have to pay for - back-billing complaint

• Check if you can pay less on your water bills

  Get help if you’re having trouble paying your water bills. Find out how to save money on your bills and if it's worth getting a water meter installed

• If the structure of the building you live in isn’t safe

  Check what to do if you think your building isn’t safe. You can also check who needs to pay for structural repair works if you’re a leaseholder

• If you have a court hearing by phone or video call

  Check how to prepare if a court or tribunal offers you a remote hearing