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• Homelessness

  Get advice on applying for homeless help from the council, including making an application and challenging a decision

• Credit brokers explained

  Explains what a credit broker is and when they are properly authorised to act

• Who's breaching your human rights?

  Explains how the Human Rights Act 1988 protects you from a public authority, or private organisation carrying out a public function

• Starting a homeless application

  Find how to apply to the council for help if you’re homeless

• Contacting your energy supplier about a problem

  How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint

• Getting help for your child from your local council

  What support is available for you and your family - including extra help if your child is a ‘child in need

• Something's gone wrong with a purchase

  Information for if something's gone wrong with a purchase. Get help if you're a consumer who's had an issue with a purchase you've made and need advice

• Discrimination

  Check if you've experienced discrimination under the Equality Act 2010 and what you can do about