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• Debt relief orders explained

  Overview and content list for debt relief orders explained. Read our help and advice to get a better understanding about debt relief orders

• Check if you can complain about mis-sold PPI

  Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you

• Letter to get a loan fee refunded when the loan hasn't been received

  Use this letter to get a refund of a fee for a loan when the loan has not been given within 6 months

• Personal loans

  Information about secured and unsecured personal loans, how they work and how to compare different loan products

• Do you need to pay for a debt management plan?

  Advantages and disadvantages of choosing a fee-charging debt management plan provider over on that offers a free service

• Mortgages and secured loans

  Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services.

• Report fake or counterfeit goods

  You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders

• Check if your previous energy supplier owes you money

  How to check if your previous energy supplier owes you money, how to claim owed money back, what to do if your supplier won't pay you what they owe you

• Your energy supply

  Get advice if you're having problems with your gas or electricity supply

• Check how bankruptcy affects your money and bills

  Find out what happens to your bank account when you’re bankrupt, how your bills might change and if you can keep money like your savings or pension