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• Letter to end contract due to poor work and 'lost faith'

  Use this letter if you want to cancel a contract with a trader due to poor work and 'lost faith

• Complain about a debt management company

  Find out how to complain about a debt management company, if you're not happy with their service

• Find out who your gas or electricity supplier is

  Who to contact to find your energy supplier or Meter Point Reference Number

• Creditors are still contacting you - administration orders

  Explains why creditors may still contact you while an administration order is in place and what to do if a creditor is harassing you

• Letter to complain about faulty goods bought from a company before 1 October 2015

  Letter to complain about faulty goods and ask for a repair, replacement or refund - for things you bought before 1 October 2015

• How credit cards work

  Information about what credit cards are, how they work, credit limits, interest-free periods and statements

• Cost of an administration order

  Tells you how much an administration order will cost, how and when to pay and explains attachment of earnings orders

• Forgotten a debt - DROs

  Explains what to do if you realise you had forgotten to include a debt in your debt relief order application