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Reducing your regular outgoings
Find out how to save on household, energy and water bills, your TV licence and travel costs
Problems with your energy bill
Information about problems with your energy bills. Check if you're responsible for paying, if you haven't had an accurate bill and if the price increased
Choosing a debt management plan provider
How to find a debt management plan provider, covering whether a debt management company is licenced and belongs to a trade association and checking the contract is correct
Ending a hire purchase or a conditional sale agreement - letter
Letter to end a hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more
Individual voluntary arrangements (IVAs)
Find out if you're eligible for an IVA, how to make an application and get advice on solving any problems you have
Cold called by a debt management plan provider
How to complain if you are cold-called by a debt management company - uninvited contact by phone, text, email or in person at your door
Paying back a working or child tax credits overpayment
Change how quickly you repay a tax credits overpayment, and find out about other ways to pay
How to claim Housing Benefit
How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too
Information your debt management plan provider must give you
Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan
Interruptions to your water supply
Your rights when your water supply is interrupted for repairs or because of an emergency such as burst main pipe and what you can do when things go wrong