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• Rent and mortgage arrears - administration orders

  Lists the types of debts which can be included in an administration order, those that can't (and what to do about them), the limit on the amount of debt and whether to include joint debts

• Work you can do while getting new style ESA

  While you’re getting Employment and Support Allowance (ESA) you might be able to do some types of work. Check what work you can do while you’re getting ESA

• Check if a change affects your SMI

  Find out if a change you report about your benefits also affects your support for mortgage interest (SMI

• Cold called by a debt management plan provider

  How to complain if you are cold-called by a debt management company - uninvited contact by phone, text, email or in person at your door

• Benefits - introduction

  An overview and content list for introduction to benefits. Find out more about benefits and what benefits you could be entitled

• Check how much Housing Benefit you can get

  Find out how much housing benefit you can get. You might be able to get all your rent paid or just some of it depending on your circumstances

• No money to pay non-priority creditors - joint letter

  Joint letter template for when you have no money available to offer to your non-priority creditors. This template is to be used for guidance

• If your debt is statute barred

  Steps you might be able to take if you’ve been contacted about a statute barred debt or action has been taken against you