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Reapply for Universal Credit
Reapply for Universal Credit if you need to claim it again. If you've claimed before, you might not have to go through the full application again
Creditors still contacting you - debt management plans
Explains why creditors may still contact you while a debt management plan is in place and what to do if a creditor is harassing you
Banking
Overview and content list for banking. Read our advice on getting a bank account, complaining about banks, stopping a payment and more
If you’re struggling to pay your phone, internet or TV bill
Check what help providers can give you if you can’t afford to pay your bill - like offering a payment plan or switching you to a social tariff contract
Dealing with rent arrears
Check you’re responsible for paying rent arrears, find a way of affordably repaying them and make sure you're getting all the help you're entitled
How to claim Housing Benefit
How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too
Moving to Universal Credit if you've got a migration notice
You’ll have to move to Universal Credit when you get a letter from the DWP - this is a 'migration notice'. Your existing benefit will stop. Claim Universal Credit to keep getting financial support.
If you're owed child maintenance
Find out what you can do if you're not getting the child maintenance payments you're owed