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• If your neighbour is complaining about you

  Check what to do if your neighbour is complaining about noise coming from your home. Check how you can solve the problem

• Check how much Housing Benefit you can get

  Find out how much housing benefit you can get. You might be able to get all your rent paid or just some of it depending on your circumstances

• Changing debt management plan provider

  Things to think about if you want to switch debt management plan providers, including reasons for switching, the process and problems changing providers may cause

• If your mortgage lender takes you to court

  What to do if you get court papers, including how to fill in your defence form and what will happen at court

• Letter to claim damages for misrepresented goods or services

  Use this letter to get a refund or claim damages for goods or services which were misrepresented to you at the time of sale

• Get emotional support if you’ve been scammed

  Find out where you can get emotional or financial support if you've been scammed

• Letter to get a loan fee refunded when the loan hasn't been received

  Use this letter to get a refund of a fee for a loan when the loan has not been given within 6 months

• How to apply for Universal Credit

  Find out how to apply for Universal Credit online. Find out more about the questions you need to answer, your ‘to-do list’ and the next steps