Search

• Contact the consumer service for energy problems

  Contact Citizens Advice consumer service for energy problems. By phone, online chat or online form we can help you with your worries about energy bills or energy supply

• Letter to ask to be placed on list of unsecured creditors

  Use this letter if a trader has gone into administration or liquidation and you are owed money or want a refund

• If your flat isn't fire safe

  Find out what to do if your landlord asks you to move out after a fire safety check

• If the Pension Service says you've had a Pension Credit overpayment

  How to check if you’ve actually been overpaid by the Pension Service and how to challenge a Pension Credit overpayment

• Maternity pay - how to get it

  What you need to do to get statutory or contractual maternity pay from your employer

• Credit sale

  Information about what credit sale is, how it works and interest-free deals

• If bailiffs say they'll sell your belongings

  Find out how to get your belongings back if bailiffs say they’ll sell them

• If a problem with National Insurance is affecting your benefits

  What to do if you can’t find your National Insurance number or if you think your National Insurance record is wrong and it’s affecting the benefits you can claim

• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options

• Taking your PPI complaint further

  What to do if you can’t complain to your PPI company or you’re not happy with their decision