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• Guidelines for using the letter templates

  Guide on using sample letters to creditors. We've created a set of letter templates which you can use to write to your non-priority creditors

• Choosing a debt management plan provider

  How to find a debt management plan provider, covering whether a debt management company is licenced and belongs to a trade association and checking the contract is correct

• Stop being chased for a parking ticket

  How to stop being chased to pay a parking ticket in England and Wales – including if you've already paid or are appealing your ticket

• Charging orders

  Information about what you can do if a creditor applies for a charging order against your property

• What to do after a death

  Information on registering a death, arranging a funeral, dealing with property and organisations which can provide further help and counselling

• Getting travel insurance

  What you need to think about before you take out a travel insurance policy

• Get airline compensation for lost or delayed luggage

  What to do if an airline loses your luggage, or it’s delayed - claiming on your travel insurance and getting compensation from the airline

• Stop your eviction from going to court

  Check if the council or housing association is treating you fairly. Check if you can do anything to stop them taking you to court

• Stopping bailiffs at your door

  Check how to stop bailiffs coming into your home and what to do if they break the rules

• Vehicle insurance – making a claim if you’re in an accident

  What to do if your car is in an accident and you want to make a claim on your motor insurance