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• Vets and pets

  Consumer advice about vets and pets. Get help and advice complaining about a vet or what to do if your pet gets ill or dies after buying them.

• Asking your employer for changes to help you if you’re disabled

  Find out when your employer has a duty to make changes to help you with your disability

• Getting visas for your partner and children to live in the UK

  Check who can apply for partner and child visas, including the rules about your income

• After you've been dismissed

  Help with moving on and finding a new job after being dismissed, including benefits, getting a reference, and explaining your dismissal to a new employer

• Get help if you're behind with your energy bills

  Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier

• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• Get help if you’re behind with your energy bills

  Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier

• Charging orders

  Information about what you can do if a creditor applies for a charging order against your property

• Maternity pay - how much you can get

  Find out how much maternity pay you'll get and make sure you get everything you're entitled

• Switching from prepayment to paying by credit

  Replace your prepayment meter or switch your smart meter over so you pay for energy after you use it instead of paying in advance