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• Rape and sexual assault

  Information on rape and sexual assault, including definitions, sources of specialist help and further information

• An insurer approaches you to settle a claim

  What to think about before taking up an offer to settle a claim directly from another insurer

• What to do if you've been sanctioned while on Universal Credit

  Check what you can do if you've been sanctioned on Universal Credit. Check how to challenge an unfair sanction and what you can do to avoid future issues

• Complaining about a vet

  What to do if you have a complaint against your vet for negligence or misconduct

• ScottishPower customer service

  Customer service contact details and scores for ScottishPower. Find out how well ScottishPower customer service performs and how to contact them

• EDF Energy customer service

  Customer service contact details and scores for EDF Energy. Find out how well EDF Energy customer service performs and how to contact them

• Make sure your redundancy is genuine

  Check what reasons your employer can give for making you redundant. Find out about signs that your redundancy might not be genuine

• Utility Warehouse customer service

  Customer service contact details and scores for Utility Warehouse. Find out how well Utility Warehouse customer service performs and how to contact them

• If your visa application is delayed

  How to find out what is happening to your visa, if it is delayed and you are waiting for a decision

• British Gas customer service

  Customer service contact details and scores for British Gas. Find out how well British Gas customer service performs and how to contact them