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• Letter to cancel a service arranged online, over the phone or by mail order

  Letter to cancel a service you agreed or paid for online, over the phone or by mail order

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes.

• Letter to cancel or return goods bought online, over the phone or by mail order

  Letter to cancel an online, phone or mail-order sale during the 14 day 'cooling off' period

• Complain to the Energy Ombudsman

  When and how to complain to the Energy Ombudsman when you have a dispute with your energy supplier

• Carer's Allowance

  Carer’s Allowance is a benefit for people who are giving regular and substantial care to disabled people. Check if you're eligible and how to make a claim

• Find an installer for energy efficiency home improvements

  Check how to find an experienced installer for energy-saving home improvements for things like solar panels and insulation

• Other jobs your employer should offer you

  Find out when your employer should offer you another job instead of making you redundant. Check what counts as suitable alternative employment

• Claiming constructive dismissal

  Find out what you should think about before deciding to resign and claim constructive dismissal