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• Getting an online immigration status (eVisa)

  You should check if you can get online evidence of your immigration status - also called an ‘eVisa’. Find out more about getting an eVisa

• Contact the consumer service

  Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem

• Check how council tax works and if you have to pay

  Check if you have to pay council tax and what to do if you think your tax band is wrong. Check if you have to pay for an empty property

• Challenging a benefit decision - mandatory reconsideration

  Check what you can do if you disagree with a benefit decision made by the DWP or HMRC

• Making child arrangements

  How to agree where your children live, who they live with and how often you'll see them after you've split up. This is also called making 'child arrangements

• Arranging a funeral

  How funerals are arranged, what services you can expect to get from a funeral director and how to get help with paying

• Q9: communicating verbally

  Help to fill in Q9: communicating verbally for PIP. Find out what this means and how to correctly complete the question

• Illness insurance

  Types of illness insurance available, some of the benefits they provide and what you need to think about before taking out one of these types of policy