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How to apply for Universal Credit
Find out how to apply for Universal Credit online. Find out more about the questions you need to answer, your ‘to-do list’ and the next steps
Check if you can challenge a JSA sanction
Check if you can challenge your JSA sanction. What arguments you can use and what evidence you’ll have to provide
Check if your landlord can increase your rent
Find out how to deal with a rent increase, find out how to negotiate to get a lower rent and check how you can challenge your rent increase
Challenging a benefit decision - mandatory reconsideration
Check what you can do if you disagree with a benefit decision made by the DWP or HMRC
Problem with a car repair
Your rights and options if you're not happy with a car repair, what to say to the garage, how to take further action
Workplace pensions
Types of pensions provided by employers including occupational, personal and stakeholder pensions and what happens when you change jobs
Check if you can get pre-settled status or settled status
Find out how you and your family can stay in the UK and your rights after Brexit if you’re from the EU, European Economic Area (EEA) or Switzerland
If your ESA is stopped or reduced
What to do if your ESA is stopped or reduced. If the DWP stop or reduce your ESA, you might be able to challenge them or start a new claim
If your Housing Benefit is stopped or reduced
Find out why your Housing Benefit payments have changed and what you can do about
Paying council tax if you’re a student
Check if you have to pay council tax as a student. Check what the rules are if you're taking time off from your course