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• What to do if you've been scammed

  Find out what steps to take after you've been scammed. This includes how to protect yourself, check if you can get your money back and report the scam

• Household contents insurance

  What household contents insurance normally covers, how to choose a policy and how to make a claim

• Make a complaint

  Get help making a complaint about your energy supplier. Find out more about contacting your supplier about a problem and complaining to the energy ombudsman

• Complaints about your water supply

  Overview and content list for complaints about water supply. Read advice about claiming compensation from water companies and making a complaint to the company

• Problems with paying your water bill

  Read our advice about problems paying your water bill, including information if you need help paying with the WaterSure scheme

• Moving home

  Overview and content list for help moving home with your energy services. Find out who your supplier is and getting your new home connected to a supplier.

• Choosing and applying for a credit card

  Information on what to look out for when choosing and applying for a credit card

• Get a hardship payment if you've been sanctioned

  If you've been sanctioned, you might be able to get some emergency money to help you cover household expenses. This is called a hardship payment

• If there's a child protection conference for your child

  Explains what a child protection conference is and when a local council can call for one to be held

• Resigning from your job

  Check your options before you decide to resign. Check the best way to resign