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• An insurer approaches you to settle a claim

  What to think about before taking up an offer to settle a claim directly from another insurer

• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain

• Credit Union loans

  Information about credit unions, how credit union loans work and how to find a local provider

• Paying your water bills if you're renting

  Payment issues and problems you may have as a tenant with your water bill and what you can do

• Taking rest breaks at work

  Find out what rest breaks you should get at work and what to do if your employer won't let you take them

• Check how much redundancy pay you can get

  Find out if you can get redundancy pay, and check what contractual or statutory redundancy payments you'll get

• How much ESA you can get

  How much ESA you could get - whether you're about to start a claim or are currently being assessed for ESA

• Check your employer has followed the right redundancy process

  Check if your employer followed their procedures and consulted you properly