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• Prepare for a power cut

  Check how to prepare for a planned power cut caused by engineering work or an unplanned power cut which could be caused by a storm or severe weather

• Discrimination because of sexual orientation

  Taking action about discrimination on the grounds of sexual orientation, explaining when it is unlawful or not unlawful and organisations which can help

• Travelling in Europe

  Find out what you need to be aware of when travelling to Europe, including making sure your passport meets the requirements for travel

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• Contacting your energy supplier about a problem

  How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint

• If your local council discriminates against you

  Check what you can do if you’ve been discriminated against by a public authority - including if you need to take your local council to court

• Your insurer refuses your claim

  Reasons why your insurer may refuse your insurance claim or will not pay out the full amount

• Agreeing maintenance between you

  Find out what to include in a private child maintenance arrangement and where you can get help to make one