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• Taking rest breaks at work

  Find out what rest breaks you should get at work and what to do if your employer won't let you take them

• How much Attendance Allowance you can get

  Find out how much Attendance Allowance you can get a week to help with your disability or health condition

• Letter to cancel or return goods bought online, over the phone or by mail order

  Letter to cancel an online, phone or mail-order sale during the 14 day 'cooling off' period

• Problems with your travel insurance claim

  What you need to do if you have problems making a claim on your travel insurance policy

• Getting evidence to support your PIP claim

  How to keep a diary and get supporting evidence from health professionals to help your Personal Independence Payment (PIP) claim

• Backdated water bills

  What is likely to happen if water companies pursue households for the payment of water bills if they have not been paid in the past for whatever reason and what you can do about

• Letter to claim damages for misrepresented goods or services

  Use this letter to get a refund or claim damages for goods or services which were misrepresented to you at the time of sale

• If you're sending the form back late

  If you're late sending back the form you must still fill it in and send it as soon as you can. If you have a good reason the DWP might decide to accept

• Utility Warehouse customer service

  Customer service contact details and scores for Utility Warehouse. Find out how well Utility Warehouse customer service performs and how to contact them

• Ovo Energy customer service

  Customer service contact details and scores for Ovo Energy. Find out how well Ovo Energy customer service performs and how to contact them