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Get a Universal Credit advance payment
How to get an advance payment of Universal Credit if you don't have enough money to get by while you're waiting for your first Universal Credit payment
If the council decide your landlord has to do repairs
Check what your landlord has to do if the council have inspected your home and sent them a legal notice. If the council haven’t helped, find out how to complain
If something you ordered hasn't arrived
Check what to do if a parcel hasn't arrived and how to spot scam messages about it. Check your rights to a refund or another delivery and how to contact the seller
Debt relief orders - what you need to know
Explains how much it will cost to apply for a debt relief order, where and how to pay, and whether there is help available to pay the fee
Getting travel insurance
What you need to think about before you take out a travel insurance policy
Problems with your business energy supplier or broker
Complain to your business energy supplier or broker if you’re a small business or a microbusiness. Check if you can take your complaint to the Energy Ombudsman
If your landlord didn’t follow deposit rules
Check what you can do if your landlord didn't protect your deposit or give you the right information. Check if you can get compensation
Selling your property to help pay off your mortgage debts
Check what to think about before selling your property and what to do if you won’t make enough money to pay back your debts