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• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• Getting paid if your employer goes out of business or disappears

  Check if your employer has officially shut down. Find out how to apply for money you’re owed.

• Getting paid when you leave a job

  Check if your final pay when you leave a job is right and what steps to take if it isn't

• Claim back credit from your energy supplier

  Why your bill might be in credit, when to consider claiming back credit, how to claim back credit

• If your circumstances change during your IVA

  Find out what to do if your circumstances change during your IVA, like your income goes up

• Top tips for borrowing

  Top tips for borrowing money, taking out a loan or using a credit card.

• Collecting information about your debts

  Collect information about your debts and check how to contact your creditor

• Deciding whether to make a small claim

  Find out what you should consider before starting a small claim and when you can make one