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• Check if you're entitled to paid holidays

  Find out if you’re entitled to paid holiday and how much you should get - including if you’re in a new job or when you leave a job

• Getting your tenancy deposit back if you rent privately

  Find out how to get your deposit back from your landlord when your tenancy ends and whether your landlord can keep your money to pay for damage or breakages

• If you're unhappy about poor service

  What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further.

• Vehicle insurance if the accident wasn't your fault

  What to do if the accident wasn’t your fault and what you need to think about before your vehicle is repaired

• If you’ve been told your energy supply will be disconnected

  What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support

• Problems with your settled status decision

  Find out what to do if you’re still waiting for a decision on your EU Settlement Scheme application. What you should do if you got pre-settled status but you were expecting settled status or if you’ve been refused any status

• How to read your smart gas meter

  Find out how to get a reading from your smart gas meter or your meter's in-home display

• If you have a radio teleswitch or dynamically teleswitched energy meter

  Check if you have a radio teleswitch or dynamically teleswitched electricity meter and what to do when the radio frequency is turned off and the service is shut down

• Claiming Attendance Allowance if you're terminally ill

  There's a quick application process to apply for Attendance Allowance for people who have been diagnosed with a terminal illness and aren't expected to live more than 6 months

• If you have damp or mould in your rented home

  The different types of damp, who is responsible for dealing with it and action you may be able to take