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• Get your home connected to a gas or electricity supply

  How to get your home connected to gas and electricity, how much a new connection costs, what to do if your connection request is refused, choosing a supplier

• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain

• Creditors still chasing you after you go bankrupt

  After you go bankrupt, your creditors usually shouldn't contact you to ask you to pay your debt. There are some exceptions. Find out more

• You think you're being accused of benefit fraud

  What to do if you’re worried you’re being investigated for benefit fraud

• Save money heating your home

  Check if you can save money on your energy bills by adjusting your central heating. Check how to heat your home in a more energy efficient way

• Problems with delivery

  Template letters for consumers if you have problems with delivery. Use our template letters to write if you're having a problem with a delivery service

• Creditors making you bankrupt

  Overview and content list for creditors making you bankrupt. Read our content for help and advice about creditors making you bankrupt

• Avoiding creditors making you bankrupt

  Lists actions you can take to avoid being made bankrupt by someone you owe money

• Making sure your flat is fire safe

  Find out how to make sure your home is fire safe, and who is responsible for fire safety.

• Taking your PPI complaint further

  What to do if you can’t complain to your PPI company or you’re not happy with their decision