Search

• Get a hardship payment if you've been sanctioned

  If you've been sanctioned, you might be able to get some emergency money to help you cover household expenses. This is called a hardship payment

• Using your smart meter’s in-home display

  Check how you can use your smart meter’s in-home display (IHD) to help save energy. Check how to get an IHD if you don’t already have one

• Dealing with your business energy bills

  Get advice about what to do if your small business is in debt to your energy supplier or you're having problems affording your bills

• The costs and charges of credit cards

  Information about interest and other charges, which may be incurred when using your credit card, including charges when buying things abroad, or for missed payments

• Check how much Housing Benefit you can get

  Find out how much housing benefit you can get. You might be able to get all your rent paid or just some of it depending on your circumstances

• Disability discrimination and energy suppliers

  Check if your energy supplier has discriminated against you if you’re disabled and what reasonable adjustments they should make so you can use their services

• Cancelling a phone, TV, internet or mobile contract

  Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee

• If the council decide your landlord has to do repairs

  Check what your landlord has to do if the council have inspected your home and sent them a legal notice. If the council haven’t helped, find out how to complain

• Applying for Council Tax Reduction

  Check how to apply to the council for Council Tax Reduction. Check if you can backdate the reduction, and how to challenge a decision

• Check which debts bankruptcy covers

  Find out which debts bankruptcy covers. Bankruptcy doesn't cover all debts so it's important to find out if it's the right option for your situation