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• Get emotional support if you’ve been scammed

  Find out where you can get emotional or financial support if you've been scammed

• Complaining about a vet

  What to do if you have a complaint against your vet for negligence or misconduct

• Complaining about a funeral

  What you can do if you're not happy with the service you've received from a funeral director

• Check if you're an agency worker

  You’re an agency worker if you have a contract with an agency but you’re sent to work temporarily for another organisation

• Letter to complain to a phone company about cashback

  Use this letter to complain to a phone company that hasn't given you the cashback they promised

• Letter to cancel a contract that's been breached

  Use this letter to cancel a contract if an essential part of it has not been fulfilled

• Letter to make a claim for equal liability from a credit provider

  Letter to credit provider claiming equal liability for goods or services bought on credit

• Letter to complain about misdescribed goods bought from a private seller

  Use this template letter to complain about something you bought from a private seller