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How to get a debt management plan
Things to think about before you set up a debt management plan. Read about the steps you should follow to get a debt management plan
Cold called by a debt management plan provider
How to complain if you are cold-called by a debt management company - uninvited contact by phone, text, email or in person at your door
Paying off a credit agreement early
Find out if your credit agreement is covered by the Consumer Credit Act 1974 and how to pay it off early
Offsetting rent arrears because repairs haven't been done
How rent arrears for social housing tenants can be offset against the damages for not making repairs if your landlord is taking possession proceedings against you because of rent arrears
Check if you've experienced discrimination
If you’ve been treated unfairly or harassed, you can find out how to check if you’ve been discriminated against under the Equality Act 2010
Dealing with your business energy bills
Get advice about what to do if your small business is in debt to your energy supplier or you're having problems affording your bills
Getting your money back if you paid by card or PayPal
Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback
Reporting a hate crime or hate incident to the police
Check how to report a hate crime or hate incident to the police and what happens after you report. Find out how to report it online, by phone or in person