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• Check if a change affects your Child Benefit

  Check which changes in circumstance to report to HMRC and how the changes will affect your Child Benefit. Find out if you're affected by the high income tax charge

• Paying council tax if you’re a student

  Check if you have to pay council tax as a student. Check what the rules are if you're taking time off from your course

• Something's gone wrong with a purchase

  Information for if something's gone wrong with a purchase. Get help if you're a consumer who's had an issue with a purchase you've made and need advice

• Before you claim Attendance Allowance

  Overview and content list for before you claim Attendance Allowance. Get information about what Attendance Allowance is and if you're entitled

• How the DWP makes a decision on PIP claims

  How Personal Independence Payment (PIP) claims are assessed by the Department for Work and Pensions, and information on the descriptors and scoring used

• Letter to complain about a delay to a service

  Letter to complain to a trader about delays in starting or finishing a service

• Preparing to rent from a private landlord

  Find out how to decide whether to rent from a landlord or letting agent, how to search for a property and what questions you should ask before you rent a home

• Challenging a decision by the DWP or HMRC

  Information about challenging a decision by the DWP or HMRC. Find out more about asking for mandatory reconsideration and appealing against a benefit decision