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• Letter to complain to an energy supplier

  Use this template letter to complain to your energy supplier - fill it in, download it and send it to your supplier

• Dealing with disciplinary action at work

  Find out what to do if your employer takes disciplinary action against you

• Extra money and help PIP entitles you to

  Find out what extra help you can get for Council Tax, Road Tax bills or travel support such as a Blue Badge when you claim Personal Independence Allowance (PIP

• Something's gone wrong with a purchase

  Information for if something's gone wrong with a purchase. Get help if you're a consumer who's had an issue with a purchase you've made and need advice

• Challenging a decision by the DWP or HMRC

  Information about challenging a decision by the DWP or HMRC. Find out more about asking for mandatory reconsideration and appealing against a benefit decision

• Preparing to rent from a private landlord

  Find out how to decide whether to rent from a landlord or letting agent, how to search for a property and what questions you should ask before you rent a home

• How the DWP makes a decision on PIP claims

  How Personal Independence Payment (PIP) claims are assessed by the Department for Work and Pensions, and information on the descriptors and scoring used

• Applying to the CMS for child maintenance

  Applying to the CMS for child maintenance. Find out how to get maintenance through the Child Maintenance Service and how you can apply