Debt restricting people’s life chances
08 August 2016
High levels of debt make people less likely to move house, apply for a new job or start a business, according to major new research which exposes the ways excessive debt damages life chances.
People with poor mental health twice as likely to be behind on bills
05 August 2016
People with mental health problems are twice as likely to be behind on their bills, Citizens Advice reveals as part of a major new study on the wider social impacts of unmanageable debt.
Citizens Advice responds to interest rates cut
04 August 2016
Citizens Advice has today called for creditors to pass on the cut in interest rates announced by the Bank of England, to take the pressure off people in debt.
Employers and government must do more to close health and disability employment gap
02 August 2016
Disabled people or those with a health condition are more than twice as likely to fall out of work in any given year compared with people who are not not disabled or do not have health problems, reveals new analysis from Citizens Advice.
Citizens Advice responds to FCA PPI deadline
02 August 2016
The Financial Conduct Authority has today indicated it wants to set a June 2019 deadline for people to make claims over mis-sold payment protection insurance (PPI).
Response to Public Accounts Committee report on HMRC
27 July 2016
As HMRC improves its digital services it needs to carefully plan its resources to meet demand for its phone line and avoid long call queues, Citizens Advice has said today.
Bournemouth scam hotspot of the country, says Citizens Advice
27 July 2016
Bournemouth residents report more scams than people in any other area in England and Wales, says Citizens Advice.
Citizens Advice responds to FCA report on credit card market
26 July 2016
Today, Citizens Advice responds to the Financial Conduct Authority's final findings report on the credit card market.
Holiday problems on the rise as people don’t get what they’ve paid for
22 July 2016
Flights that don’t exist, hotels next to rubbish dumps and cancelled transfers leaving people stranded are just some of the problems making people’s holidays a misery, says Citizens Advice.
Almost 50% more people facing illegal eviction in the last year
08 July 2016
The number of people turning to Citizens Advice for help with illegal evictions in privately rented homes has risen by almost half over the last year.
Council tax debt collection tactics putting extra pressure on people
08 July 2016
Council tax debt collection practices are pushing some people further into the red, says Citizens Advice.
Citizens Advice responds to Extra Energy investigation
04 July 2016
Today Ofgem, the energy industry regulator, has opened an investigation into whether supplier Extra Energy broke rules relating to billing, customer service and complaints handling.
Bogus investments costing victims £20,000, finds Citizens Advice
01 July 2016
Investments in fake diamonds, bogus stocks and shares and fine wines that don’t exist are costing scam victims an average of £20,000 each, reveals Citizens Advice.
New Director of Energy at Citizens Advice
28 June 2016
Citizens Advice has appointed Victoria MacGregor as its new Director of Energy.
Citizens Advice responds to CMA energy investigation
24 June 2016
People being “priced out” of challenging employers by employment tribunal fees
19 June 2016
Citizens Advice has today said that, at their current level, employment tribunal fees are making it unaffordable for many people to challenge employers who break the law, such as by discriminating against them or withholding their wages.
Patients hit by extra charges after poor dental treatment
16 June 2016
Patients are paying to fix damage caused to their teeth by dentists despite rules which say dentists should pick up the costs if they are at fault, finds Citizens Advice.
Surge in people seeking help from Citizens Advice with their pensions
14 June 2016
The number of people seeking help with pensions from Citizens Advice has doubled in the last year, according to new figures from the charity.
4.5 million people in insecure work, reveals Citizens Advice
12 June 2016
Four and a half million people in England and Wales are in insecure work, reveals new analysis by Citizens Advice.