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• Letter to complain about faulty goods bought from a company

  Letter to complain about faulty goods and ask for a repair, replacement or refund

• Letter to complain to a trader about poor quality work

  Letter to ask a contractor to fix a problem with building work, decorating or home improvements

• Find an approved garage

  Find UK Garages approved by the Motor Industry Code of Practice for Service and Repair

• Letter to cancel a contract that's been breached

  Use this letter to cancel a contract if an essential part of it has not been fulfilled

• Get emotional support if you’ve been scammed

  Find out where you can get emotional or financial support if you've been scammed

• Letter to complain about energy mis-selling

  Use this template letter to complain if you've been pressured into signing an energy contract when you didn't want

• Equality Advisory Support Service discrimination helpline

  Equality Advisory Support Service helpline offering advice to people who may have experienced discrimination.

• Get help with a housing discrimination problem

  Where to get help if you're being discriminated against by your landlord, a letting agent or someone else involved in your housing

• Get help with scams

  Find out how to contact our Scams Action service for advice about online scams.

• Letter to cancel goods or services bought at home or in a public place

  Letter to cancel a sale during your 14 day 'cooling off period' - for doorstep sales and sales at a home, workplace or public place