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• Letter to cancel a service arranged online, over the phone or by mail order

  Letter to cancel a service arranged online, over the phone or by mail order This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter template to cancel a service that you agreed or paid for online,...

• Ending a hire purchase or a conditional sale agreement - letter

  Ending a hire purchase or a conditional sale agreement - letter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can use this letter to end a hire purchase or conditional sale agreement. You might need to...

• Letter to 'make time of the essence': services

  Letter to 'make time of the essence': services This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to give a trader a final deadline when they're taking too long to start or finish a job....

• Letter to cancel a contract that's been breached

  Letter to cancel a contract that's been breached This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter to cancel a contract if an essential part of it has not been fulfilled. View example letter Sam...

• Letter to complain about faulty goods bought on hire purchase

  Letter to complain about faulty goods bought on hire purchase This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter template to complain to the finance company that you make your hire purchase (HP) payments to....

• Ending a joint hire purchase or a conditional sale agreement - letter

  Ending a joint hire purchase or a conditional sale agreement - letter This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can use this letter to end a hire purchase or conditional sale agreement. You might need...

• Letter to cancel or return goods bought online, over the phone or by mail order

  Letter to cancel or return goods bought online, over the phone or by mail order This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter template to cancel goods that you agreed or paid for online,...

• Letter to complain about faulty goods bought from a company

  Letter to complain about faulty goods bought from a company This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use this letter template to complain to a trader about faulty goods. It should help the trader understand your point...

• Letter for repaying debt to your energy supplier

  Letter for repaying debt to your energy supplier This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're having problems paying debt on your energy bill, you can negotiate a more affordable rate with your energy supplier...

• Letter to complain about your energy supply being switched without your agreement

  Letter to complain about your energy supply being switched without your agreement This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you were transferred to a new energy supplier without agreeing to it, you have rights under...