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If you’re struggling to pay your phone, internet or TV bill
If you’re struggling to pay your phone, internet or TV bill This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you’re
Get help if you’re behind with your energy bills
to contact the Citizens Advice consumer helpline. If you’re struggling to afford your gas and electricity bills, contact your supplier to discuss ways to pay what you owe them. Your supplier has to help
Check if you’re responsible for paying an energy bill
where a supplier might ask you to pay for somebody else. If your energy supplier didn’t send you any bills for over a year, you might only have to pay for the energy you’ve used in the last year
Water
Water Paying your water bill Problems with paying your water bill Interruptions to your water supply Complaints about your water supply Sewerage
Dealing with your small business energy bills
government schemes to help with your business energy bills. You might be able to save money by switching energy supplier. There are other steps you can take if you're finding it hard to pay your
Claim back credit from your energy supplier
Claim back credit from your energy supplier This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you pay your energy bill
Q12: making decisions about money
This question is about how your condition makes it difficult for you to manage everyday purchases and transactions. This means things like: paying in shops and restaurants budgeting for and paying your bills
Negotiating with your water company to pay back what you owe
money on your water bills, you should talk to your water company and come to an arrangement to pay back what you owe. Your water company can’t disconnect you if you owe them money, but if you don’t pay
If your energy supplier has increased your direct debit payments
than the supplier has estimated. Your supplier might increase your direct debit payments to pay for energy you used in the past. This is known as ‘back billing’. If you used the energy over 12 months
Switching if you owe your energy supplier money
28 days ago haven't sent you a bill If your supplier sent you a bill more than 28 days ago, you can't switch until you pay the bill. If you apply to switch supplier before you’ve paid the bill, your