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80 results found for traders
Letter to 'make time of the essence': services
a trader a final deadline when they're taking too long to start or finish a job. You must tell them it's essential to stick to this deadline, so that you can employ another trader if you want
Letter to complain about faulty goods bought on hire purchase
this letter template to complain to the finance company that you make your hire purchase (HP) payments to. They are responsible if the goods are faulty, rather than the trader that sold them to you
Age discrimination - when discrimination is allowed in the provision of goods or services
advice for Wales Generally speaking, a trader or service provider isn’t allowed to discriminate against you because of your age. However, there are some exceptions in the Equality Act 2010. Read
Letter to complain about faulty goods bought from a company
this letter template to complain to a trader about faulty goods. It should help the trader understand your point of view and their legal obligation to sort out the problem. You can send the letter by post
Letter to complain about a delay to a service
in your letter. Use this letter template to complain to a trader about delays in starting or finishing a service. You might want to complain because the trader: hasn’t done the work in a reasonable time
Letter to complain to a trader about poor quality work agreed before 1 October 2015
Letter to complain to a trader about poor quality work agreed before 1 October 2015 This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice
Taking action about discrimination in the provision of goods and services
The law which says you mustn't be discriminated against is called the Equality Act 2010. Discrimination which is against the Act is unlawful. If you’ve experienced unlawful discrimination by a trader
Problems with goods - letter before court action
this letter to warn a trader that you're thinking of taking court action to sort out a problem with faulty goods. If a trader has not responded to any of your previous letters of complaint or has
Letter to complain about faulty goods bought from a company before 1 October 2015
. Use this letter template to complain to a trader about faulty goods and ask for a repair, a replacement or a refund. You can also claim compensation. It should help the trader understand your point
Letter to complain about the poor standard of a service
to use it to complain about things like: problems with car repairs poor service in a hotel or restaurant badly done hair and beauty treatments It should help the trader understand your point of view