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1,251 results found for consumer advice
Complaining about a vet
than 6 years, get advice from the Citizens Advice consumer service to see if you can still start legal action. It can be very difficult to prove negligence. Often, it comes down to your vet’s
Deciding whether to make a small claim
or using formal mediation. You can check our advice on solving consumer problems, including how to use ‘alternative dispute resolution’. This can involve mediation and is a way of trying to solve
Claim back credit from your energy supplier
credit. Your new supplier will contact you to tell you how you can claim back credit. Check what to do when your energy supplier goes bust. Further help Contact the Citizens Advice consumer helpline
Claim compensation if an item or product causes damage
to solve your problem - these include using ‘alternative dispute resolution’, which is a way of solving disagreements without going to court. Further help Contact the Citizens Advice consumer
Problem with building work, decorating or home improvements
agreed on the amount with the trader the law says you should get your refund within 14 days. If you need more help and advice If you’re not sure what to do, contact the consumer helpline
Switching if you owe your energy supplier money
with your bills. You can also get help with debts. If you're struggling to pay for food, find out how to get help from a food bank. Further help Contact the Citizens Advice consumer helpline if you
If you haven’t received an accurate energy bill in a while
behind with your energy bills. If you're struggling with debt problems, check how to get help with debt. Further help Contact the Citizens Advice consumer helpline if you need more help - a trained adviser
Cancelling a gym membership
won’t let you, contact the Citizens Advice consumer helpline on 0808 223 1133. You can also use an online form. If you’re in Northern Ireland, contact Consumerline. An adviser at your nearest Citizens
What to do if your mobile phone is lost or stolen
or stolen but then gets found, police can use Immobilise to return it to you. Get help Contact the Citizens Advice consumer helpline on 0808 223 1133 if you need more help - a trained adviser can give you
Letter to complain to an energy supplier
should save a copy of the letter for your records. Check how to send your letter to your energy supplier. If you need more detailed advice and guidance, contact the Citizens Advice Consumer Helpline