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Letter to complain about your energy supply being switched without your agreement
Use this template letter to complain if you were switched to a new energy supplier without agreeing - fill it in, download and sent it
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Letter to complain to an energy supplier
Use this template letter to complain to your energy supplier - fill it in, download it and sent it
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Letter to complain about energy mis-selling
Use this template letter to complain if you've been pressured into signing an energy contract when you didn't want to
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Letter to complain about energy back-billing
Use this template letter to complain if your energy supplier is trying to bill you for energy you shouldn't have to pay for - back-billing complaint
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Problems getting to or topping up your prepayment meter
What you can do if you can't get to your prepayment meter, can't top it up, or can't use it
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Check if your energy meter is faulty
How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty.
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Letter to switch energy supplier if you have a prepayment meter
Use this template letter to complain if your energy supplier won't let you switch because you have a prepayment meter
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Law and courts
Get advice on court claims, legal aid and legal documents such as wills.
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Work
Get advice on your employment rights and ways to solve problems at work.
- Rights at work
- Problems at work
- What help can I get with a problem at work
- Discrimination at work
- Leaving a job
- If you’re injured because of an accident at work
- Check your rights at work if you're under 18
- Right to work in the UK
- Coronavirus - being furloughed if you can’t work
- Coronavirus - working in care homes and health services
- Coronavirus - if you have problems getting your furlough pay
- Coronavirus - if you're self-employed
- Coronavirus - if you're worried about working
- Coronavirus - if you need to be off work to care for someone
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Family
Get advice on family, looking after people and when a relationship ends.