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Letter to complain about your energy supply being switched without your agreement

Use this template letter to complain if you were switched to a new energy supplier without agreeing - fill it in, download and sent it

• In:
• Consumer
• Consumer template letters

Letter to complain to an energy supplier

Use this template letter to complain to your energy supplier - fill it in, download it and sent it

• In:
• Consumer
• Consumer template letters

Letter to complain about energy mis-selling

Use this template letter to complain if you've been pressured into signing an energy contract when you didn't want to

• In:
• Consumer
• Consumer template letters

Letter to complain about energy back-billing

Use this template letter to complain if your energy supplier is trying to bill you for energy you shouldn't have to pay for - back-billing complaint

• In:
• Consumer
• Consumer template letters

Problems getting to or topping up your prepayment meter

What you can do if you can't get to your prepayment meter, can't top it up, or can't use it

• In:
• Consumer
• Your energy supply

Check if your energy meter is faulty

How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty.

• In:
• Consumer
• Your energy supply

Letter to switch energy supplier if you have a prepayment meter

Use this template letter to complain if your energy supplier won't let you switch because you have a prepayment meter

• In:
• Consumer
• Your energy supply

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